In the unlikely event that we have failed to provide a first-rate service please contact the customer services team on 0151 678 7906. Any problem or issue must be raised within 24 hours of attendance at the property. The Daily Maid takes pride in the quality of our service delivery and we take all complaints very seriously, and assure you that these will be investigated thoroughly.
Frequently Asked Questions
What if I have a problem or complaint?
Category: Concerns, Pricing & Terms
Can I check your references?
Category: Concerns
Yes, of course. Head on over to our ‘Kind Words’ section to see over a dozen positive testimonials from happy customers.
Do your cleaners all speak English?
Category: Concerns, Service
Yes. We carefully hand pick all our staff to make sure they can clean to an excellent standard and have an excellent understanding of the English language.
Are your cleaners paid the minimum wage?
Category: Concerns, Service
Yes. We value our team and they are all paid in excess of the minimum wage, and wherever possible, we aim to pay our team at least a ‘working wage’.
If I have an allergy, can you still clean for me?
Category: Concerns, Service
Yes, of course we can. We have special professional products and equipment to help with most allergy sufferer’s requirements.
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