FAQs

Welcome to the Frequently Asked Questions (FAQ) page of the Daily Maid website.

If we have missed anything out here, please give Jan or Tony a call – 07838 181 862
or 0151 678 7906. Thanks.

 

Q – How much does The Daily Maid cleaning service cost?
A – Good question and one with which we are happy to discuss with you. The Daily Maid offers our cleaning services on the simple premise of…

    You Pay us to Get The Job Done“.

Every home is different and every customer has different requirements, so we feel it is only fair to offer you a price based on your needs. We will come to your home and discuss these requirements, understand your lifestyle needs and offer a service / price that gets the job done.

 

Q – Do I have to sign a contract to use The Daily Maid cleaning service?
A – No. Most of our customers have been with us for years and we never ask you to sign a contract.

All we ask is that if you are un-happy with our service in any way that you give us a call to discuss. We value every customer and will do all we can to put an issue right.

 

Q – Does The Daily Maid provide cleaning products?
A – It completely depends on what you prefer, but when we offer you a price for a clean it includes everything – our time, our expertise and the cleaning materials.

We have always used the cleaning materials that we feel will get the job done. However we are flexible and will happily adapt if you have personal tastes or environmental concerns.

 

Q – Do I need to be at home whilst The Daily Maid cleaning is carried out?
A – No, we deliver a service that meets your needs, so if you are out during the day then no problem at all, we can arrange access prior to our visit.

We understand that inviting someone new into your home can be daunting, but our success over the last 15 years has been built on the trust and security of our service. All keys are stored in a secured place overnight.

 

Q – What is the minimum amount of time of your cleaning service?
A – Our cleaning service is not based on hourly timescales, we offer a price to get the job done. We may send a single cleaner or a small team, but rest assured the same high quality service will be delivered every time we come.

 

Q – What happens if something gets broken?
A – We are always very careful whilst cleaning, but unfortunately sometimes accidents do happen in these circumstances we will have the item repaired or replaced.

 

Q – Are your services insured?
A – Yes all cleaners are covered with public liability insurance as required by UK law.

 

Have we missed anything?? Please give us a call – 07838 181 862 or 0151 678 7906

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